This page explains how Hawthorn Press use any information you give to us or that we collect from you when you visit this website (www.hawthornpress.com), and the ways in which we protect your privacy.
You are always welcome to contact us with your questions and comments.
Data protection
Under the Data Protection Act 1998 and the EU General Data Protection Regulations (GDPR) – the latter retained in UK law now that the UK has left the European Union – we are legally obliged to keep secure any information you give us. We have strict security procedures in place. Any personal data you provide will only be used in accordance with this privacy policy. (Personal data means information that can identify you as an individual, for example, name, address, images, IP number.)
What information do we collect about you and why?
When you visit our website for informational purposes, only limited data will be processed to provide you with the website itself.
If you purchase books from our webshop or subscribe to our newsletter, further personal data will be processed in the scope of such services.
We will not use your data to track you or inflict on you any “targeted” or “personalised” advertisements.
Informational use of the website
When you visit for informational purposes, we automatically collect some information about you. Only in limited cases will this contain personal data. Examples include the time and date of your requests; your device type, screen resolution and browser version; and your IP address.
This information is used to provide an effective service (e.g. to adapt our website to the needs of your device) and to guarantee the website’s stability and security.
It is anonymized immediately and any personally identifiable information is erased.
Making purchases and registration for our services
Our website offers a web shop and the option to subscribe to our newsletter.
When you subscribe to our newsletter we collect your name and email address.
When you place an order through the web shop, we collect your name, billing address, shipping address, email address, and phone number.
Your payment details (i.e. your credit/debit card number, name on card and expiry date) are collected not by Hawthorn Press but by our online payments processor Fondy, whose payment gateway sits between our website and the bank of our distributor Booksource. Fondy encrypts all your data to ensure it cannot be read by anyone else. For your security, authorisation on all orders will be checked with the credit card company before books are despatched.
We will use the personal data you give to us to provide you with the services and information offered through the website or which you request (i.e. to administer your order or to keep in contact with you about our news).
Information about the specific instances that require registration
Newsletter
With your email address you can subscribe to our newsletter that provides you with the latest news about our books. Your email address will be retained as long as you subscribe to our newsletter. You can unsubscribe from this service by opting out via the link provided in each newsletter.
Availability alerts
You can register your email address so we can notify you about the availability of certain out-of-stock and forthcoming books. Your email address will only be used for this purpose and will be deleted once the alert is sent.
Website Cookies
Please refer to our cookie policy.
When do we share your information?
Your personal data will only be disclosed to a third party to the extent necessary to fulfill our contractual relationship (if at all). For example, when you make a purchase we use Fondy to process your payment, and Booksource to fulfil your order.
We use the MailChimp service to deliver our email newsletters.
We may disclose your personal data if legally required to do so (for example if required by a court order).
How long do we keep your information?
Your personal data will be kept for the shortest time possible to fulfil the purpose for which we have collected it and as long as required by law.
Where do we store your personal information?
Your information may be held at our offices, or on secure servers owned by our data processing partners, all in the EEA (European Economic Area).
If you subscribe to our newsletter, a copy of your contact data is stored by Mailchimp, a US-based company. Mailchimp does not sell, rent, or trade user data. Despite the invalidation, in 2020, of the EU-US Privacy Shield Framework, Mailchimp continues to comply with its principles. It also meets the obligations set out in the Standard Contractual Clauses (SCCs), which are still valid mechanisms in UK and EU law for transfering data outside the UK/EU.
Your rights
You are entitled to view, edit, or delete the personal data that we hold about you. Please send your request to info@hawthornpress.com.
Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version here. Regularly reviewing this page ensures you are always aware of what information we collect and how we use it. This Privacy Policy was last updated on 26 September 2022.